Saltar al contenido

For car repair garages

A WhatsApp chatbot for garages that fills your diary while you work

A WhatsApp chatbot for your garage that books jobs, gives price estimates and tells customers when their car is ready. You stay at the ramp, they get an answer straight away, even out of hours.

7 days free · No card · No commitment

  • Official Meta API
  • Tyre deposits via Stripe
  • No lock-in

Sample conversation

CR
Car repair garages
online
Mark Davies

Morning, my MOT is due on the 24th and I'd like you to check it over first. Oil change too

08:12

Morning Mark. What car is it? The oil price depends on the engine.

08:12

Ford Focus 1.0 EcoBoost, 2019

08:14

For that engine, oil and filter is €89. The pre-MOT check is €30 and if all's fine there's nothing else to pay. I can fit you in Tuesday the 21st at 9:00, ready by the afternoon.

08:14

Great. The front tyres are getting low too, have you got any?

08:16

I can order two Michelin 205/55 R16 at €105 each, fitted and balanced. To order them we take a €50 deposit, deducted from the invoice:

Tyre order deposit
Stripe · PayPal · Redsys
€50.00
Pay
08:17

Done

08:19
System action
Booking created
Tuesday 21 · 9:00 · Ford Focus 1.0 EcoBoost · Oil + pre-MOT + 2 tyres · €50 deposit paid

The problem

Bookings and quotes you lose while you're under a car

With greasy hands nobody picks up the phone. And a customer calling to book won't wait: they try the next garage on Google.

  • Missed calls during the day that only get returned at closing time.
  • Customers asking «is my car ready yet?» again and again, interrupting the work.
  • Price requests on WhatsApp left unanswered that go to another garage.
  • Services and oil changes nobody reminds the customer about, so they get them done elsewhere.
Unanswered messages3 unanswered
  • R
    Rachel3 h ago

    Hi, how much to replace the front brake pads on a Corsa?

  • SG
    Steve G.1 h ago

    Is the Golf ready? I need it first thing tomorrow

  • P
    Paulyesterday 21:50

    Engine warning light's come on, can you look at it this week?

What you get

Garage bookings on WhatsApp, estimates and reminders handled for you

  • Instant replies while you work

    Answers on WhatsApp in seconds while you're in the bay, and in the evening or at weekends too.

  • Collects the car details

    Asks make, model, engine, year and what's wrong before booking. You start the job knowing what to expect.

  • Workshop diary with reminders

    Built-in calendar by job type and duration, synced with Google Calendar. Reminds the customer the day before.

  • Price estimates from your rates

    Gives estimates for routine jobs using your prices. Anything that needs a diagnosis, it says so and books a slot to look at it.

  • Car-ready notices

    When you mark the job as done, it tells the customer the amount and pickup times. Fewer calls asking.

  • Parts and tyre deposits in the chat

    Take a deposit on anything you need to order with Stripe, PayPal or Redsys. No more parts left uncollected.

  • Maintenance reminders

    Automatic follow-ups: lets customers know when the oil, MOT or annual service is due and offers a slot.

  • Connected to your garage software

    Public API and webhooks to send bookings and customers to your management system, directly or through n8n, Make or Zapier.

Use cases

From a WhatsApp quote to the car-ready message

01

Booking a service, oil change or pre-MOT

The customer gives the car and what it needs. The agent gives an estimate, offers a slot based on job length and confirms with a reminder.

02

Tyres

Asks for the size (or a photo of the sidewall), offers options with fitted prices, takes the order deposit and books the fitting.

03

Car-ready notice

You mark the job complete in the dashboard or your software sends a webhook, and the customer gets a WhatsApp with the amount and pickup times.

04

Maintenance reminder

A year after the last oil change, or a month before the MOT, the agent messages the customer and suggests a booking.

The garage WhatsApp by hand vs with AkkaSignal

  • Call at 11:00 with a car on the ramp
    Manual handling: Missed, called back in the afternoon
    AkkaSignal agent: WhatsApp answered straight away with a free slot
  • How much is an oil change?
    Manual handling: You stop, look it up and reply
    AkkaSignal agent: Estimate by engine in seconds
  • Is my car ready yet?
    Manual handling: Several calls a day
    AkkaSignal agent: Automatic notice when it's ready
  • Tyres to order in
    Manual handling: Ordered with no guarantee
    AkkaSignal agent: Deposit paid in the chat before ordering
  • Customer not seen for a year
    Manual handling: Nobody remembers them
    AkkaSignal agent: Maintenance reminder with a booking
  • Message on a Sunday night
    Manual handling: Answered Monday, if seen
    AkkaSignal agent: Reply and a booking for that week

How it works

Up and running in 3 steps

  1. 01

    Connect the garage's WhatsApp

    Scan a QR code in 2 minutes or use the official Meta API. You keep your usual number.

  2. 02

    Train it with your website and Google profile

    One click imports opening hours, services and address. With the Assistant you add your estimates, job durations and deposit policy.

  3. 03

    Switch it on and keep working

    It starts replying straight away. In the dashboard you see bookings and conversations and can step into any chat.

Integrations

  • WhatsApp
  • Google Calendar
  • Stripe
  • PayPal
  • Redsys
  • n8n
  • Make
  • Zapier
  • Your garage software via API
  • Your CRM via API

In plain terms: what is a WhatsApp chatbot for garages

It's an assistant that replies for you on WhatsApp using your garage's information: services, opening hours, price estimates, turnaround times and how you work. It writes like a person, in short messages, collects the car details and books by job length.

It doesn't diagnose faults or give fixed quotes for repairs. For a service, an oil change or tyres it can estimate using your rates. For a strange noise or a warning light, it explains the car needs looking at and books it in. If the customer asks for a person or things get complicated, it hands over to someone at the garage.

Day to day it takes care of the repetitive bits: garage bookings on WhatsApp based on job length, WhatsApp quotes for routine jobs and a car-ready message on WhatsApp when you finish. The point is to stop losing customers because you can't get to the phone, and to stop answering ten times a day whether a car is ready.

Frequently asked questions

How much does it cost?

From €49/month on the Starter plan (1 business, 2 agents and 2,000 messages a month). Pay yearly and get 20% off.

Can I try it first?

Yes, 7 days free with no card and no lock-in.

Can I use the garage's existing WhatsApp number?

Yes. Connect it by scanning a QR code in 2 minutes or through the official Meta API.

Can it give garage quotes on WhatsApp?

Yes, as estimates: it quotes routine jobs using the rates you set. It doesn't give fixed quotes; faults that need diagnosing are left until you've seen the car.

Can a chatbot book appointments for my garage?

Yes. It checks your diary (built-in or synced with Google Calendar), offers slots based on job length, confirms the booking and sends a reminder 24 hours before.

What if it doesn't know the answer?

It tells the customer it will check and hands the conversation to someone at the garage, who replies from the dashboard.

Can it tell customers on WhatsApp when their car is ready?

Yes. You mark the job as done in the dashboard, or your garage software sends it via webhook, and the agent messages the customer on WhatsApp with the amount and pickup times.

Does it connect to my garage management software?

There are no native integrations with every system, but you get a public API and webhooks to connect it directly or through n8n, Make or Zapier.

Can it take phone calls too?

Yes, with the voice agent: it uses your garage's cloned voice, replies in under a second, handles interruptions and transfers to a person when needed.

Is it GDPR compliant?

Yes. We're a Spanish company based in Granada, data is handled under GDPR and you have human support.

Customers get an answer even when you're under a car

Try it free for 7 days, no card needed. Then from €49/month, no lock-in.

From 49 €/month · 7 days free

WhatsApp chatbot for garages and car repairs | AkkaSignal