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Features

Automate WhatsApp Business: answer, book and get paid

Automating WhatsApp Business with AI means an agent answers, books, collects payments and follows up for you. The same goes for Instagram, phone and email, all in one dashboard.

Assistant: your agent in minutes

Describe your business in a chat. The Assistant imports your website and Google profile, creates the agent, connects the channel and switches on the workflows.

Asistente
I run a hair salon in Málaga. We're open Tuesday to Saturday, 9:30 to 20:00. Haircut 16 €, haircut + beard 22 €. I want bookings to come in through WhatsApp.
Perfect. I've read your website and Google profile. Here's what I've set up:
  • "Reception" agent created
  • Services and prices imported
  • WhatsApp connected
  • 24 h reminder workflow active
Ready to test. Want me to run a sample conversation?
Message the Assistant…
  • Automatic context from your website and Google
  • Tone, services, prices and hours
  • Test before going live

Omnichannel chatbot: WhatsApp, Instagram, voice and email

WhatsApp, Instagram, phone and email with a single history per customer. If someone messages you on Instagram and then calls, the agent already knows who they are.

CS
Clínica Sonrisas
online
Lucy Green

Hi! Do you have a slot this week for a cleaning?

21:14

My gums have been bleeding a bit

21:14

Hi Lucy! Of course 😊

21:14

I have Thursday at 18:30 or Friday at 10:00. The cleaning is 50 € and includes a check-up.

21:15

Thursday works

21:15

Done. To book it I just need a 10 € deposit, which comes off the total:

Dental cleaning deposit
Stripe · PayPal · Redsys
10.00 €
Pay
21:15

Paid ✅

21:16

Thanks! See you Thursday at 18:30 with Dr. Martin. I'll message you the day before as a reminder.

21:16
System action
Appointment booked
Thu 17 · 18:30 · Cleaning + check-up · 10 € deposit collected
  • WhatsApp via QR or the official Meta API
  • Instagram DMs and comments
  • Email and calls in the same history

Natural conversation, no button menus

Groups messages that arrive back to back, shows "typing…" and replies in several short messages. No button menus.

  • Configurable tone
  • Emojis in moderation
  • Hands over to a person when needed

Collect deposits on WhatsApp, inside the chat

Send payment links for deposits, packages or services via Stripe, PayPal or Redsys. The appointment is confirmed on payment.

  • Stripe, PayPal and Redsys
  • Deposit or full payment
  • Payments visible in the dashboard

Book appointments on WhatsApp with automatic reminders

A built-in calendar with staff, services and durations, synced with Google Calendar. Automatic reminders to cut no-shows.

  • Google Calendar
  • Reminder 24 h before
  • Reschedule and cancel from the chat

AI voice agent with a cloned voice

A voice agent with your business's voice that replies in under a second, handles interruptions and transfers to a person when the customer asks.

  • Response < 1 s
  • Interruptible
  • Transfer to your team

Visual workflows: reminders and follow-ups

Drag blocks to build reminders, day 0/1/3 follow-ups, win-back campaigns and internal alerts.

  • Automatic follow-ups
  • Conditions and delays
  • Alerts to your team

Integrations: API, webhooks, n8n, Make and Zapier

Connect AkkaSignal to your CRM, ERP or automation tools. Appointment, payment and contact events in real time.

  • n8n, Make and Zapier
  • Event webhooks
  • Documented REST API

White label for agencies

An agency dashboard with each business kept separate, your logo, your colors and your domain. Your clients see your brand.

  • Separate businesses
  • Logo, colors and name
  • Custom domain on Scale

One dashboard

Conversations, schedule, payments and usage in one clear view. Step into any conversation whenever you want.

  • Unified inbox
  • Monthly metrics
  • 4 languages

Automating WhatsApp Business: FAQ

How do I book appointments on WhatsApp automatically?

You connect your WhatsApp, set up services, durations and staff, and the agent offers the free slots in your calendar. When the customer picks one, it creates the appointment and sends the confirmation without you lifting a finger.

How do I collect a deposit on WhatsApp?

The agent sends a Stripe, PayPal or Redsys payment link in the chat for the amount you set. Once the customer pays, the appointment is confirmed and the payment shows up in your dashboard.

Does it sync with Google Calendar?

Yes. AkkaSignal has its own calendar and syncs with Google Calendar, so appointments created by the agent appear in your calendar and busy slots aren't offered.

Does it send appointment reminders on WhatsApp?

Yes. It sends a reminder 24 hours before, and the customer can confirm, reschedule or cancel from the same chat. From the Growth plan you can add automatic follow-ups on day 0, 1 and 3.

Does it also work on Instagram and over the phone?

Yes. The same agent handles Instagram DMs and comments, email and calls, with a cloned-voice agent that replies in under a second. Everything is kept in a single history per customer.

Can I connect it to my CRM, n8n, Make or Zapier?

Yes. There's a public REST API and webhooks for appointment, payment and contact events, plus n8n, Make and Zapier integrations to connect it to your CRM or ERP.

Do I need the official WhatsApp Business API?

It's not required. You can connect your current number with a QR code in about 2 minutes, or use the official Meta API if you prefer. Bear in mind that on the official API, Meta charges according to its published rates.

Try it this week with your real customers

7 days free, no card. If it doesn't win you over, you pay nothing.

7 days free · No card · No commitment

Automate WhatsApp Business with AI | AkkaSignal