For physio and health clinics
A WhatsApp chatbot for physiotherapy clinics that keeps your diary full
Your WhatsApp chatbot for physiotherapy replies while you treat: explains prices and session packs, answers insurance questions, books the initial assessment and sends a reminder before every appointment.
7 days free · No card · No commitment
- Official Meta API
- Deposits via Stripe or PayPal
- No lock-in
Sample conversation
Hi, I've had lower back pain for a week, can barely bend down. Any chance you can see me soon?
Hi James, sorry to hear that. We start with a 45-minute initial assessment with the physio: examination plus first treatment. It's €60.
I have 9:30 or 19:00 tomorrow. Would either work?
19:00 please. Do you take Laya? And how much are follow-up sessions?
Yes, we're registered with Laya, you claim the receipt back. Follow-ups are €50, or a 5-session pack for €225 and 10 for €420. To confirm tomorrow we take a €15 deposit, deducted from the price:
Done, paid. Thanks!
The problem
While you treat, appointment requests pile up on WhatsApp
Your hands are busy and your phone is across the room. Patients in pain want an appointment now: if you don't reply, they book somewhere else.
- Messages waiting for hours because you're with a patient
- No-shows that leave empty slots
- Session packs that run out and nobody offers a renewal
- Time lost explaining prices and insurance again and again
- SSophie2 h ago
Hi, any slots this week for a stiff neck?
- MMichael4 h ago
I had knee surgery, do you do rehab? Covered by VHI?
- HHannahyesterday 22:40
How much is the 10-session pack?
What you get
Physio appointments on WhatsApp, payments and reminders on autopilot
Instant replies 24/7
Answers in seconds, even out of hours, with real free slots from your diary.
Triage before the visit
Asks the reason, where it hurts, any recent surgery and insurance, and notes it for you. It never diagnoses.
Diary and reminders
Books in the built-in calendar or Google Calendar by physio and room, and sends reminders to cut no-shows.
Deposits and packs paid in chat
Sends payment links for the deposit or a 5- or 10-session pack with Stripe, PayPal or Redsys.
Health insurance
Explains which insurers you work with and what the patient needs, based on what you set up.
Follow-up and renewals
Checks in after a session, flags when a pack is nearly used up and brings back patients who dropped off.
Connects to your clinic software
Sends appointments and patients to your practice software via API and webhooks or through n8n, Make or Zapier.
GDPR and data in Europe
Data handled under GDPR. The agent doesn't collect medical history in the chat and hands sensitive topics to a person.
Use cases
Session packs, rehab and insured patients, handled on WhatsApp
Acute pain: first available slot
For back or neck pain it offers the next free slot, takes the deposit and notes the reason for the physio.
Post-surgery rehab
Explains the session plan, asks the patient to bring the surgeon's report and schedules weekly sessions.
Selling and renewing packs
Explains the 5- and 10-session packs, takes payment in the chat and flags when two sessions are left.
Insured patients
Tells patients which insurers you accept, how to claim and books them in.
Manual replies vs AkkaSignal's physio chatbot
- Message at 23:00Manual handling: Answered tomorrow between patientsAkkaSignal agent: Reply in seconds with a free slot
- Insurance questionManual handling: Reception checks and replies laterAkkaSignal agent: Answer based on your list of insurers
- No-showsManual handling: Slot lostAkkaSignal agent: Reminder beforehand and deposit taken
- Pack about to run outManual handling: Nobody mentions itAkkaSignal agent: Automatic reminder with renewal link
- Patient drops off treatmentManual handling: Never contacted againAkkaSignal agent: Automatic follow-up to resume sessions
- Complex clinical questionManual handling: Rushed WhatsApp replyAkkaSignal agent: Handed to the physio with full context
How it works
Up and running in 3 steps
- 01
Connect WhatsApp
Scan a QR code in 2 minutes or use the official Meta API with your clinic's number.
- 02
Train your agent
Import your website and Google profile in one click, or tell the Assistant your treatments, prices, packs, insurers and hours.
- 03
Go live
Decide which cases always go to a physio, check the answers and switch it on.
Integrations
- Google Calendar
- Stripe
- PayPal
- Redsys
- n8n
- Make
- Zapier
- Your practice software via API
Plain and simple: what a WhatsApp chatbot for physiotherapy is
It's an assistant that handles your clinic's WhatsApp. It knows your treatments, prices, packs, insurers and opening hours because you train it with your website, your Google profile or the Assistant.
It takes care of admin: handles physio appointment requests on WhatsApp, books the initial assessment, takes the deposit or session pack payment, sends an appointment reminder 24 hours before and follows up. It doesn't diagnose, prescribe exercises or replace the physiotherapist.
If a patient describes symptoms that need clinical judgement, has an emergency or asks for a person, it hands the conversation to your team with the full history. In a medical emergency it tells them to call 112.
Frequently asked questions
How much does it cost?
From €49/month on the Starter plan (1 business, 2 agents and 2,000 messages). Pay yearly and get 20% off.
Is there a free trial?
Yes, 7 days free with no card. No lock-in.
Can I use my clinic's current WhatsApp number?
Yes. Connect it by scanning a QR code in 2 minutes or through the official Meta API.
Does the agent give medical advice?
No. It doesn't diagnose or prescribe. It records the reason for the visit, books the appointment and, if something needs clinical judgement or it doesn't know the answer, hands the conversation to someone on your team with the full history.
Can a chatbot book appointments at my physiotherapy clinic?
Yes. It checks real free slots in your diary (built-in or synced with Google Calendar), books by physio and room, takes a deposit if you ask for one and notes the reason for the visit. Anything clinical goes to your team.
How can I reduce no-shows with WhatsApp reminders?
The agent sends a WhatsApp reminder 24 hours before each appointment and can take a deposit at booking via Stripe, PayPal or Redsys. If the patient can't make it, it helps them rebook so the slot is freed for someone else.
Does it know which insurers I accept?
Yes, if you tell it. It explains which insurers you work with and what the patient needs. It doesn't check cover in insurers' systems.
Does it integrate with my practice software?
You can send appointments, patients and payments via the public API and webhooks, or through n8n, Make or Zapier. We don't claim native integrations with every tool.
Is it GDPR compliant?
Yes. Data is processed under GDPR and hosted in Europe. The agent doesn't collect medical history in the chat and hands sensitive topics to a person. We're a Spanish company based in Granada with human support.
Can it sell session packs on WhatsApp?
Yes. It explains the packs you set up, sends the payment link in the chat via Stripe, PayPal or Redsys and lets the patient know when only a few sessions are left so they can renew.
Use your hands to treat, not to text
Try your agent free for 7 days, no card needed. Then from €49/month, no lock-in.
From 49 €/month · 7 days free
Related industries
- Gyms and sports centresAnswer membership questions, book free trial classes and win back inactive members on WhatsApp.
- Dental clinicsAnswer patients instantly, fill empty slots and cut down on no-shows.
- Aesthetic clinicsAnswer treatment questions, book consultations and take deposits over WhatsApp and Instagram.
- WhatsAppAn AI agent that answers, books and collects deposits on WhatsApp, any time of day.