Email channel
Reply to emails automatically with AI and keep your inbox on top
An AI email assistant that reads every email, replies automatically with your information in your tone, sorts it and only passes you what needs a person. With the same history as WhatsApp, Instagram and calls.
7 days free · No card · No commitment
- Replies in minutes
- Sorts and routes
- No lock-in
Sample conversation
Hi, I saw the two-bed flat on Elm Street listed at €1,250/month. Is it still available? Moving in early November.
Hi Oliver, yes, it’s still available from 1 November. €1,250/month plus bills, with a two-month deposit.
Is it for you alone or will someone be sharing? And do you have pets? The landlord asks before viewings.
Me and my partner, no pets. Could we see it this week?
Great. I can do Thursday at 18:00 or Saturday at 11:00 with Sophie from our team. Which works?
Saturday at 11 please.
Booked: Saturday at 11:00, Elm Street. Sophie will meet you at the door. I’ll send a reminder the day before.
The problem
Emails pile up and customers don’t wait
Email arrives at all hours and gets answered when there’s a gap. Meanwhile the customer asks elsewhere or forgets. And the important stuff gets buried under invoices and newsletters.
- Enquiries answered the next day, or the day after
- The same questions (prices, hours, paperwork) answered by hand again and again
- Urgent emails lost among newsletters and suppliers
- Nobody knows what a customer was told on WhatsApp when they write by email
- HLHannah Lewis5 h ago
Is the flat on Park Road still available?
- DBDaniel Brooksyesterday 19:12
Could you resend September’s invoice with our VAT number?
- CEChloe Evansyesterday 23:40
Info about the B2 Spanish course
What you get
What an AI email assistant does for your business
Replies in minutes, even at night
The agent answers as soon as an email lands, with short, clear replies in your tone.
Sorts every email
Enquiry, booking, issue, invoice or spam: it tags and prioritises so you see what matters first.
Routes to the right person
A complaint, a custom quote or a sensitive topic goes to your team with a summary of the thread.
Same context across channels
If the customer wrote on WhatsApp or Instagram or called before, the agent knows and picks up from there.
Take deposits by email
Sends Stripe, PayPal or Redsys payment links for bookings, enrolments or deposits.
Appointments in your calendar
Offers real slots from the AkkaSignal calendar or Google Calendar and books them.
Automatic follow-ups
If the customer goes quiet, it writes again on day 1 and day 3 with a short note.
Connected to your CRM
Creates or updates the contact through the public API and webhooks, or via n8n, Make or Zapier.
Use cases
Automating email customer service: use cases
Estate agents
Answers about each property, qualifies the lead (budget, dates, financing) and books the viewing.
Schools and training
Course info, timetables, fees and enrolment with a payment link to secure the place.
Clinics and practices
Appointment requests, pre-visit paperwork and quote questions, passing to reception when needed.
After-sales support
Invoices, returns and order status: handles the routine and escalates issues with full context.
A manually managed inbox vs an AI email assistant
- Email at 23:00Manual handling: Answered mid-morning tomorrowAkkaSignal agent: Reply within minutes with the details
- 50 emails on MondayManual handling: A whole morning in the inboxAkkaSignal agent: Answered and sorted as they arrive
- Repeat questionManual handling: Copy and paste from an old emailAkkaSignal agent: A reply tailored to each customer
- Urgent email or complaintManual handling: Lost among newslettersAkkaSignal agent: Flagged and routed to a person
- Customer goes quietManual handling: ForgottenAkkaSignal agent: Follow-up on day 1 and day 3
- Customer historyManual handling: Spread across email, phone and notesAkkaSignal agent: One history across every channel
How it works
Up and running in 3 steps
- 01
Connect your email
Link the address your customers write to and choose which emails the agent handles.
- 02
Train the agent
Import your website and Google profile in one click or describe your business in the Assistant. Set tone and signature.
- 03
Go live
Review the first replies, decide what goes to your team and let it get on with it.
Integrations
- Google Calendar
- Stripe
- PayPal
- Redsys
- n8n
- Make
- Zapier
- Your CRM via API
In plain terms: what an AI email assistant is
It’s an assistant that reads incoming emails and replies on your behalf using your business information: services, prices, hours, terms and availability. It writes the way you would, in short, specific messages, and signs with your name or your business’s.
Beyond replying, it keeps things in order: it sorts each email, tags it and flags what’s urgent. That way you automate email customer service without losing control: it can offer appointments, send a payment link or follow up if the customer goes quiet, but it doesn’t invent facts it doesn’t have or make decisions that should be yours.
When an email needs a person (a complaint, a custom quote, something delicate), it passes it to you with a summary of the thread. And everything sits in the same customer history as their WhatsApp chats, Instagram messages and calls.
Frequently asked questions
How much does it cost?
From €49/month on Starter (2,000 messages). Growth is €149/month and Scale €299/month. Pay yearly and get 20% off. No lock-in.
Is there a free trial?
Yes, 7 days free with no card, to connect your email and see how it replies.
Will it sound like AI?
It writes in your tone, in short emails tailored to each customer, without rigid templates. You can review replies at first until you’re comfortable.
What if it doesn’t know the answer?
It doesn’t make anything up: it routes the email to someone on your team with a summary and, if you like, lets the customer know you’ll reply shortly.
Can I automate email customer service without it answering everything?
Yes. It only answers the emails you choose: you can exclude suppliers, invoices or specific senders, and the agent sorts the rest.
Can it take payments by email?
Yes. It sends Stripe, PayPal or Redsys payment links for deposits, bookings or enrolments.
Does it share context with WhatsApp and Instagram?
Yes. There’s a single history per customer, so the agent knows what was said on any channel.
How do I reply to emails automatically with AI?
Connect your mailbox to AkkaSignal, the setup assistant imports information from your website and Google Business profile, and you choose which emails it should handle. From then on the agent replies within minutes in your tone and passes you anything that needs a person.
Is it GDPR compliant?
Yes. We’re a Spanish company based in Granada, we handle data in line with the GDPR and you get human support.
Does it work with my CRM?
Yes, through our public API and webhooks, or with n8n, Make or Zapier. HubSpot and other CRMs connect this way.
A clear inbox, starting this week
Try the email agent free for 7 days, no card needed. Then from €49/month, no lock-in.
From 49 €/month · 7 days free
Other solutions
- WhatsAppAn AI agent that answers, books and collects deposits on WhatsApp, any time of day.
- InstagramAnswer Instagram DMs and comments instantly and turn interest in your posts into bookings.
- Voice agentAnswers calls in your business’s own voice, books appointments and hands over to a person when needed.
- Dental clinicsAnswer patients instantly, fill empty slots and cut down on no-shows.