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For beauty and nail salons

A WhatsApp chatbot for beauty salons that keeps your diary full

A WhatsApp chatbot for your beauty and nail salon that shares prices, books each service with the right technician and, when someone cancels last minute, offers the slot to your waiting list straight away.

7 days free · No card · No commitment

  • WhatsApp via QR in 2 minutes
  • Deposits via Stripe, PayPal or Redsys
  • No lock-in contract

Sample conversation

BA
Beauty and nail salons
online
Sophie Turner

Hiya, any space tomorrow for a gel infill?

20:41

Ideally with Jess

20:41

Hi Sophie! Jess is fully booked tomorrow, but you're first on the waiting list in case something opens up.

20:42

If you're in a rush, she has Friday at 17:30. A gel infill is €30, or €35 with nail art on two nails.

20:42

Ok put me on the list, otherwise Friday

20:44

Tomorrow at 12:00 with Jess just opened up! Want it? It's a €5 deposit to confirm.

Gel infill deposit
Stripe · PayPal · Redsys
€5.00
Pay
21:03

Yesss paid 💅

21:05
System action
Booked from waiting list
Wed 15 · 12:00 · Gel infill · Jess · €5 deposit paid

The problem

Busy hands can't answer WhatsApp booking requests

While you're doing a gel polish or a lash set, your phone keeps buzzing. You reply between clients, late and in a hurry, and every last-minute cancellation becomes an empty slot.

  • Clients who message in the evening and book with whichever salon replies first.
  • Cancellations two hours before that nobody manages to offer to someone else.
  • A waiting list in your phone notes that's never checked in time.
  • Bookings without a deposit that turn into Saturday-morning no-shows.
Unanswered messages3 unanswered
  • C
    Chloeyesterday 22:40

    How much is a lash lift and tint?

  • A
    Amy1 h ago

    Can't make 16:00, so sorry!! 🙏

  • LB
    Lauren B.3 h ago

    Any space today for gel polish on hands?

What you get

Online booking for your beauty salon, without watching your phone

  • Instant replies, even after hours

    Replies straight away in short, natural messages, and if a client sends three in a row it answers them together.

  • Diary by technician and service

    Knows how long each service takes and who does it. Books in its own calendar or Google Calendar and sends a reminder the day before.

  • Cancellations turned into bookings

    When someone cancels, it offers the slot to your waiting list in order until someone takes it.

  • Deposits in chat

    Stripe, PayPal or Redsys payment link before confirming. Fewer no-shows, especially on long services.

  • Infill reminders

    Three weeks after gel nails or lashes, it messages the client with slots for her infill.

  • Asks just enough

    Hands or feet, removal or not, nail art, lash glue allergies. So the right amount of time gets booked.

  • Connected to your booking software

    Sends bookings and contacts to your salon software or CRM via API and webhooks, or through n8n, Make or Zapier.

  • Data protected

    A Spanish company with human support, processing data under GDPR.

Use cases

Nail salon appointments on WhatsApp, from manicures to lashes

01

Automatic waiting list

Amy cancels her 16:00 gel polish. The agent messages waiting clients and the first to accept gets the slot.

02

Lash bookings with deposit

A new client asks for classic lash extensions (€55). The agent explains the timing, asks about allergies and takes a €10 deposit.

03

Infills and maintenance

Three weeks after gel nails, it suggests an infill with her usual technician's free slots.

04

Waxing and packages

Answers waxing and laser prices, explains packages and books the next session.

Manual handling vs a WhatsApp chatbot for your salon

  • Message at 22:00
    Manual handling: Answered next day between clients
    AkkaSignal agent: Price and free slot in seconds
  • Cancellation 2 h before
    Manual handling: Empty slot
    AkkaSignal agent: Offered to the waiting list instantly
  • Booking a long service
    Manual handling: No deposit, no-show risk
    AkkaSignal agent: Deposit via Stripe, PayPal or Redsys
  • Gel infill at 3 weeks
    Manual handling: Depends on the client remembering
    AkkaSignal agent: Automatic reminder with free slots
  • Same price question again
    Manual handling: Same answer 20 times a day
    AkkaSignal agent: Answered from your up-to-date price list

How it works

Up and running in 3 steps

  1. 01

    Connect your WhatsApp

    Scan a QR code in 2 minutes with your usual number, or use the official Meta API.

  2. 02

    Teach it your services

    Import services, prices and hours from your website or Google profile in one click, or tell the Assistant. Add who does what and how long each service takes.

  3. 03

    Switch it on

    Connect the diary, deposits and waiting list. See every conversation in the dashboard and jump in whenever you like.

Integrations

  • WhatsApp
  • Instagram
  • Google Calendar
  • Stripe
  • PayPal
  • Redsys
  • n8n
  • Make
  • Zapier
  • Your booking software via API

In plain terms: what a WhatsApp chatbot for beauty and nail salons is

It's an AI agent that handles your salon's WhatsApp using your information: services, prices, duration, technicians and opening hours. It manages nail salon appointments on WhatsApp and online booking for your beauty salon, takes the deposit for a manicure or lash appointment via a payment link, sends reminders and manages the waiting list when someone cancels.

It doesn't replace your team or decide for you. If a client has a reaction, a complaint or asks for something outside your menu, the conversation goes to someone in the salon with the full history.

You set the tone, prices and rules (for example, how much deposit to take or the cancellation notice). You can read every conversation in the dashboard and reply yourself whenever you want.

Frequently asked questions

How much does it cost?

From €49/month on the Starter plan (1 business, 2 agents and 2,000 messages). Annual billing saves 20%.

Is there a free trial?

Yes, 7 days free, no card required and no lock-in.

Can I keep my WhatsApp number?

Yes. Connect it by scanning a QR code in 2 minutes, or through the official Meta API if you prefer.

How does the waiting list work?

Clients who can't find a slot join the list. When there's a cancellation, the agent offers the slot in order until someone accepts, and takes the deposit if you've turned it on.

Will clients notice it's AI?

It writes short messages, groups messages sent in a row and shows «typing…». If you want it to introduce itself as an assistant, you can set that.

What if it doesn't know the answer?

It says so naturally and hands the chat to someone in the salon, with full context in the dashboard.

Can a chatbot book appointments in my nail salon?

Yes. You tell it who does nails, who does lashes and how long each service takes, and it books in its own calendar or Google Calendar with the right technician and the right amount of time.

How can WhatsApp reminders reduce no-shows?

The agent sends a WhatsApp reminder 24 hours before each appointment, and the client can confirm or let you know she can't make it in the same chat. If she cancels, the slot goes to your waiting list. Taking a deposit on long services helps too.

What about GDPR?

AkkaSignal is built by Akkaia Consulting, a Spanish company based in Granada. Data is processed under GDPR.

Can it take a deposit for a manicure appointment?

Yes. Before confirming, it sends a Stripe, PayPal or Redsys payment link in the chat. You decide which services need a deposit and how much.

Never let a cancellation become an empty slot

Try AkkaSignal free for 7 days, no card needed. Then from €49/month, no lock-in.

From 49 €/month · 7 days free

WhatsApp chatbot for beauty and nail salons | AkkaSignal