For restaurants
WhatsApp restaurant bookings without answering the phone mid-service
Your AI agent takes restaurant bookings on WhatsApp and over the phone, answers menu questions and collects group deposits right in the chat. Your team stays on the floor.
7 days free · No card · No commitment
- Official Meta API
- Group deposits via Stripe
- No lock-in
Sample conversation
Hi! We'd like to book dinner on Saturday for 12 people. It's a birthday
Hi Emily! On Saturday at 21:30 I can give you the private room at the back, it seats up to 14. For groups we have a set menu at €35 per person, drinks included.
Perfect. One of us is coeliac, is that ok?
No problem at all. The menu has a gluten-free version and the kitchen prepares it separately. I've noted it on the booking. You're welcome to bring your own cake too 🎂
For groups over 10 we ask for a €10 per person deposit, taken off the final bill. Here's the link:
Paid! Thanks
Got it, Emily. You're booked. I'll message you on Friday to confirm final numbers 😊
The problem
The bookings that slip away while you serve tables
From 13:30 to 15:30 and 21:00 to 23:00 nobody can pick up the phone or reply on WhatsApp. Exactly when most people want to book.
- Missed calls at peak time that end up booking at the place next door.
- Groups who book without a deposit and don't turn up: an empty table for 12 on a Saturday.
- The same WhatsApp questions over and over: today's set menu, allergens, outdoor seating, dogs allowed.
- Takeaway orders scribbled in a notebook, with mistakes and no clear pickup time.
- JJames2 h ago
Do you have a table for 4 outside tonight?
- SPSarah P.4 h ago
Hi, does today's set menu have any nuts? My son is allergic
- NMNorthgate Motorsyesterday 22:40
We'd like to book our Christmas dinner for 25, can you send options?
What you get
A WhatsApp chatbot for restaurants that copes with the rush
Instant replies, even mid-service
Answers in seconds at any hour, whether the room is packed or you're closed.
Bookings on your real availability
Built-in calendar with sittings, tables and capacity, synced with Google Calendar. Sends a reminder the day before and asks for confirmation.
Group and event deposits in the chat
Take deposits with Stripe, PayPal or Redsys without leaving the conversation. Fewer no-shows on big tables.
Allergens, no guesswork
Replies with the allergen information you provide. If in doubt, it hands over to a person instead of making things up.
Phone covered at peak time
Voice agent with your restaurant's cloned voice: answers in under a second, can be interrupted and transfers to a person when needed.
Menu, daily specials and takeaway
Sends the menu and today's specials and takes takeaway orders with a pickup time. You see them neatly in the dashboard.
WhatsApp, Instagram and phone in one history
If someone messages on Instagram and then calls, the agent knows who they are and what they booked.
Guests who come back
Automatic follow-ups: ask for a review after dinner and let regulars know about special nights or a new menu.
Use cases
Automated restaurant bookings and group deposits
Table bookings on WhatsApp
A guest asks for a table for 4 on Friday at 21:00. The agent checks availability, offers terrace or indoors and confirms with a reminder.
Groups, celebrations and work dinners
Sends the group menus, answers questions, asks for an approximate headcount and takes the deposit in the chat before holding the room.
Allergen questions and daily menu
Each morning you update today's menu in the dashboard and the agent shares it with anyone who asks, with allergens for every dish.
Takeaway orders
Takes the order, confirms the total and pickup time, and drops it in the dashboard or sends it to your system via webhook.
Manual bookings vs automated bookings with AkkaSignal
- Call at 14:15 with a full roomManual handling: It rings and nobody picks upAkkaSignal agent: The voice agent answers and books the table
- WhatsApp at 23:30Manual handling: Answered tomorrow, if someone remembersAkkaSignal agent: Reply in seconds with an available table
- Group of 15 on SaturdayManual handling: Booked on trust, no guaranteeAkkaSignal agent: Deposit paid in the chat and room held
- Is the risotto gluten-free?Manual handling: Depends who answersAkkaSignal agent: Uses your allergen sheet or hands over to a person
- Booking reminderManual handling: Never sentAkkaSignal agent: Automatic message the day before with confirmation
- Takeaway orderManual handling: Written on paperAkkaSignal agent: Order with total and time in the dashboard
How it works
Up and running in 3 steps
- 01
Connect WhatsApp and your phone line
Scan a QR code in 2 minutes or use the official Meta API. Optionally connect your line for the voice agent too.
- 02
Train it with your website and Google profile
One click imports hours, menu and location. With the Assistant you add sittings, group menus, allergens and your deposit policy.
- 03
Switch it on and follow it from the dashboard
It starts replying straight away. You see every booking, order and conversation, and can step into any chat.
Integrations
- Google Calendar
- Stripe
- PayPal
- Redsys
- n8n
- Make
- Zapier
- Your POS or booking software via API
In plain terms: what is a WhatsApp chatbot for restaurants
It's an assistant that replies for you on WhatsApp, Instagram and the phone using your restaurant's information: opening hours, menu, daily specials, allergens, terrace, group menus and booking policy. It writes like a person, in short messages, and handles automated bookings on your real availability, with a reminder the day before and a deposit for groups if you choose.
What it doesn't do is make things up. If it's asked something it has no information about, like an allergen in a new dish or an unusual event, it tells the guest it will check and hands the conversation to someone on your team.
It doesn't replace your front of house or your kitchen. It removes the interruptions: the phone ringing mid-service, the midnight messages and the group bookings with no deposit.
Frequently asked questions
How much does it cost?
From €49/month on the Starter plan (1 business, 2 agents and 2,000 messages a month). Pay yearly and get 20% off. You can try it free for 7 days, with no card and no lock-in.
Can a chatbot handle my restaurant's bookings?
Yes. It checks your real availability of sittings and tables, suggests a time and area, confirms the booking in your calendar (synced with Google Calendar) and sends the reminder. If a request is out of the ordinary, it hands the conversation to a person.
Can I use the restaurant's existing WhatsApp number?
Yes. Connect it by scanning a QR code in 2 minutes, or through the official Meta API if you prefer.
How can WhatsApp reminders reduce no-shows?
The agent sends a WhatsApp reminder 24 hours before the booking and asks for confirmation. If the guest can't make it, you find out in time to give the table to someone else. For groups, you can also ask for a deposit.
What if it doesn't know the answer?
It doesn't improvise. It tells the guest it will check and hands the conversation to someone on your team, who can reply from the dashboard.
Can I trust it with allergens?
It only answers with the allergen information you load. If a dish has no details or there's any doubt, it passes to a person instead of answering.
Can it take a deposit for a group booking?
Yes. You decide from how many guests and how much. The agent sends a Stripe, PayPal or Redsys payment link in the chat and confirms the booking once paid.
Can it answer the phone?
Yes, with the voice agent. It uses your restaurant's cloned voice, replies in under a second, handles interruptions and transfers to a person when needed.
Does it connect to my POS or booking software?
There are no native integrations with every POS, but you get a public API and webhooks to connect it directly or through n8n, Make or Zapier.
Is it GDPR compliant?
Yes. We're a Spanish company based in Granada, data is handled under GDPR and you have human support when you need it.
Stop losing tables to a ringing phone
Try it free for 7 days, no card needed. Then from €49/month, no lock-in.
From 49 €/month · 7 days free
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