For gyms and sports centres
A WhatsApp chatbot for gyms that turns enquiries into trial classes
A WhatsApp chatbot for your gym that replies at any hour, books the trial class, collects the joining fee in the chat and checks in with members who have stopped coming.
7 days free · No card · No commitment
- Official Meta API
- Joining fee via Stripe or PayPal
- No lock-in contract
Sample conversation
Hi! How much is membership? Mainly interested in pilates and spin
Hi Emma! Membership including all group classes is €39 a month, no contract. Pilates is Monday and Wednesday at 7pm, spin Tuesday and Thursday at 8pm.
Your first class is free if you'd like to try it out. Shall I book you into pilates this Wednesday?
Wednesday works. What about the joining fee?
You're booked for Wednesday at 7pm 😊 The joining fee is €20, but it drops to €10 if you sign up after your trial. Here's the link if you want to sort it now.
Done, paid. What should I bring?
Comfy clothes, a towel and water. Come 10 minutes early and ask for Sophie at reception. I'll send you a reminder on Tuesday afternoon.
The problem
Prospective members get in touch when reception is closed
Most people ask about fees and timetables in the evening or at the weekend. If nobody answers, by the next day they've joined the gym down the road.
- Price and timetable messages answered 12 hours late, or never.
- Trial classes that never get confirmed and spots left empty.
- Members who stop coming and cancel without anyone reaching out.
- Reception answering the same questions instead of looking after the gym floor.
- JJames3 h ago
Hi, do you have an off-peak mornings-only membership?
- CChloeyesterday 22:40
Hello! Can I try a body pump class first?
- RRyanyesterday 23:15
How do I cancel? I'm not really using it
What you get
Gym member acquisition without overloading reception
Replies in seconds, 24/7
Fees, timetables, facilities and parking answered straight away, even at midnight or on a Sunday.
Qualifies every enquiry
Asks about goals, preferred times and activities so it can suggest the membership that fits.
Trial classes and personal training
Built-in calendar synced with Google Calendar, with automatic reminders so people turn up.
Joining fees and packs in the chat
Send a Stripe, PayPal or Redsys payment link for the joining fee, a session pack or a personal training deposit.
Win back inactive members
Automatic follow-ups for anyone who hasn't been in for weeks or didn't join after the trial, in your tone of voice.
Retention on cancellations
When someone asks to cancel, it asks why, offers to freeze or switch plan and hands the case to your team.
Connects to your membership software
Send sign-ups and bookings to your management software via API and webhooks, or through Make, Zapier or n8n.
GDPR and data in Europe
A Spanish company with human support, handling your members' data in line with GDPR.
Use cases
From WhatsApp trial class bookings to winning back gym members
Late-night enquiries
Gives price and timetables, offers the free trial class and books it with a reminder the day before.
Personal training sessions
Checks each trainer's availability, books the first session and collects a 5-session pack for €150 in the chat.
Handling cancellations
Asks for the reason, suggests freezing for a month or a cheaper plan and, if they still want to leave, gets the request ready for reception.
Back-to-the-gym campaign in September
Messages inactive members with a no-joining-fee comeback offer and books those who reply into a class.
Manual front desk vs a WhatsApp chatbot for your gym
- Message at 11pm asking about feesManual handling: Answered mid-morning the next dayAkkaSignal agent: Price, timetable and trial class in seconds
- Trial classManual handling: Written in a notebook, no reminderAkkaSignal agent: In the calendar with an automatic reminder
- Joining feeManual handling: Collected when they show up, if they doAkkaSignal agent: Paid in the chat via Stripe, PayPal or Redsys
- Member asks to cancelManual handling: Processed without a single questionAkkaSignal agent: Asks why and offers a freeze or plan change
- Members absent for 3 weeksManual handling: Nobody gets in touchAkkaSignal agent: Automatic follow-up suggesting a class
- Reception at peak timeManual handling: Juggling phone, WhatsApp and the floorAkkaSignal agent: Only handles what needs a person
How it works
Up and running in 3 steps
- 01
Connect your WhatsApp
Scan a QR code in 2 minutes with your existing number, or use the official Meta API.
- 02
Train the agent in one click
Import your website and Google profile, or tell the Assistant your fees, class timetable and rules.
- 03
Go live and review
The agent starts replying and you can see every conversation, booking and payment in the dashboard.
Integrations
- Google Calendar
- Stripe
- PayPal
- Redsys
- n8n
- Make
- Zapier
- Your membership software via API
In plain terms: what is a WhatsApp chatbot for gyms
It's an assistant that replies on WhatsApp the way someone on your front desk would. It learns your fees, group class timetable, rules and offers, and uses them to answer questions, book trial classes or personal training sessions and send payment links.
In practice it helps at three points: gym member acquisition, because nobody goes unanswered even if they message at midnight; booking a trial class on WhatsApp, which goes straight into the calendar with a reminder; and winning back members who have stopped coming, with automatic follow-ups in your tone.
It doesn't replace your team or make decisions for you. It won't apply discounts you haven't set or process cancellations on its own: it collects the details, offers the alternatives you've configured and hands the conversation to a person when needed.
It doesn't make things up either. If someone asks something it doesn't know, like a specific injury or an unusual billing case, it says so naturally and alerts your team to reply.
Frequently asked questions
How much does it cost?
From €49 a month on the Starter plan (1 business, 2 agents and 2,000 messages a month). If you run several sites, Growth is €149 a month and covers up to 10 businesses. Annual billing saves 20%.
Can I try it before paying?
Yes. You get 7 days free with no card required, and no lock-in afterwards.
Can I use the gym's existing WhatsApp number?
Yes. Connect it by scanning a QR code in 2 minutes or, if you prefer, through the official Meta API.
Will people notice it's AI?
It writes short messages, groups what someone sends in a row and shows «typing…», so the conversation feels natural. You can still say it's an assistant if you'd rather.
What if it doesn't know the answer?
It says so naturally and hands the conversation to someone on your team, who sees the full history in the dashboard.
Can a chatbot help my gym sign up new members?
It helps you avoid losing the people who already get in touch. It answers fees and timetables straight away, asks about goals and preferred times, suggests the right membership and offers a trial class. It doesn't create demand on its own: it looks after whoever messages you on WhatsApp, Instagram or email.
Can it book a trial class on WhatsApp?
Yes. It checks availability in its calendar (synced with Google Calendar if you like), books the class, sends a reminder 24 hours before and can collect the joining fee or a session pack with a Stripe, PayPal or Redsys link in the same chat.
Does it integrate with my membership software?
Via the public API and webhooks, or through n8n, Make or Zapier. We don't claim native integrations: we help you connect sign-ups and bookings to the tools you already use.
How can I win back members who have stopped coming?
The agent sends automatic follow-ups to anyone who didn't join after their trial or hasn't been in for a while, with the message and offer you choose, and books those who reply into a class. If someone asks to cancel, it asks why and offers a freeze or plan change; the final decision stays with your team.
Is it GDPR compliant?
Yes. We're a Spanish company based in Granada with human support, and data is processed in line with GDPR.
Fill your trial classes this week
Try it free for 7 days, no card needed. After that, from €49 a month with no lock-in.
From 49 €/month · 7 days free
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